Forever 21 in Orland Park, IL Closed now

Reviews about Forever 21

• ★ ★ ★ ☆ ☆

  November 11, 2019, by hold up
  I feel like they cleaned up there act a bit the employees I had talked to today were polite and they were working and not standing there like I've seen at Chicago ridge but the dressing rooms looked gross The wall in the room I was in had boogers on it and a brown smear (makeup maybe?) Some of the clothes where misplaced but there was alot of people in the store and the employees where sorting some of it out which was good they must have read the reviews !
• ★ ☆ ☆ ☆ ☆

  January 11, 2019, by Michelle Bavirsha
  I had a gift card, so i decided to try them on line. Shipped the order to my work address and it was returned (because the work name was not on the label). On their website there is no box to check for residential or business...so their fault. After 2 weeks of placing the order, they finally received it back and then EMAILED me to correct the address. Even previously calling and speaking to a supervisor explaining my frustration, they said they can do nothing until they receive their package back. Just called and now they want me to pay an additional $6 for shipping again. So for their fault and customer satisfaction they cannot pay $6 on a $60 order...? "The company cannot comply with that request" i was told. And while the rep was continuously talking over me, i was told i can return my order for store credit...SMH. PISS POOR COMPANY TO EVER DO BUSINESS WITH.